Can I fix the vehicle myself?
VOSA will supply you with an inspection report listing any vehicle
defects and advisory items following their check of the vehicle.
Anyone can repair the vehicle, but all rectification work will be
assessed (using the criteria specified in the MOT inspection manual)
before an MOT certificate is issued.
What if I think it has wrongly passed?
These cases usually relate to recently purchased vehicles and you
should let VOSA know as soon as possible. VOSA will then offer an
appointment within 5 working days to recheck your vehicle without
charge, provided:
.not more than 28 days have elapsed since the MOT test
.not more than three months have elapsed since the MOT test for
a rust or .corrosion related problem
What action can I take against the garage?
VOSA cannot request compensation on your behalf - you can however
take action in conjunction with your local trading standards department,
take out proceedings personally or refer the matter to the police.
Any subsequent action VOSA decide to take against the garage that
tested your vehicle is done at their discretion, and should have
no bearing on any action you may decide to take.
Contacting VOSA
The address of the local VOSA office is displayed in MOT testing
stations or can be obtained from our MOT enquiry unit on 0845 600
5977 (local rate) or VOSA's national number on 0870 606 0440 (national
rate).
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